ceo86's Privacy Policy
Your personal information is completely safe at ceo86. This policy explains in detail how we collect, store, and protect your data.
1. Introduction & Scope
This Privacy Policy ("Policy") applies to all members and visitors who use the ceo86 platform and website (ceo86.lat). When you browse our site, open an account, or use our services, you are considered to have accepted the terms of this policy.
ceo86 believes that your privacy is a fundamental right. We handle your personal information with the utmost care and responsibility. The purpose of this policy is to clearly inform you about what type of information we collect, why we collect it, and how it is used.
2. What Information We Collect
Information Provided Directly
When you register an account on our platform or use our services, the following information is collected:
- Full name (in Bengali or English)
- Email address
- Mobile number
- Date of birth (for age verification)
- Mobile banking details (bKash, Nagad, Rocket, Upay)
- Documents required for identity verification
Automatically Collected Information
When you use our website, the following information is collected automatically through technical means:
- IP address and device information
- Browser type and version
- Time and duration of site access
- Pages visited
- Referral source (where you came from before arriving at the site)
- Cookie and session data
Financial Transaction Information
Transaction data via bKash, Nagad, Rocket, and Upay for deposits and withdrawals on our platform is collected. This includes the transaction amount, date, and partial mobile banking account identifier. However, we never collect your full PIN or password.
3. Purpose of Data Use
ceo86 uses your information only for defined and legitimate purposes. Each purpose is clearly described below:
- Account Management & Verification: Information is used to confirm your identity and maintain a secure account.
- Service Delivery & Improvement: Information is used to personalize the gaming experience and improve platform quality.
- Financial Transaction Processing: Information is used to process deposit and withdrawal requests and to prevent financial fraud.
- Customer Service & Support: Information is used to assist our 24/7 support team in resolving your questions and issues.
- Ensuring Responsible Gaming: Information is analyzed to identify problematic gaming behavior and take protective measures.
- Legal Compliance: Information is used to comply with applicable laws and regulations and to meet the requirements of regulatory authorities.
- Security Monitoring: Information is used to prevent cyberattacks, account hacking, and other security threats.
4. Data Sharing & Third Parties
ceo86 never sells or rents your personal information to third parties for commercial purposes. However, limited information may be shared with the following parties in specific circumstances:
- Payment Processing Partners: The minimum necessary information is shared to complete transactions via bKash, Nagad, Rocket, and Upay.
- Technology Service Providers: Cloud hosting and cybersecurity service providers operating the platform work under strict confidentiality agreements.
- Game Providers: Game developers integrated into our platform (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, etc.) may receive the session data necessary to deliver their gaming services.
- Law Enforcement Authorities: Information may be provided if required by a court order or legal obligation.
5. Cookie Policy
The ceo86 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential Cookies: Used to ensure the core functionality of the site — such as maintaining login sessions. The site cannot function properly without these.
- Functional Cookies: Used to remember your preferences and language settings.
- Analytics Cookies: Used to analyze website traffic and user behavior, which helps improve our services.
- Security Cookies: Used to prevent fraud and protect accounts.
You can manage cookies by changing your browser settings. However, disabling essential cookies may limit some features of the site.
6. Data Retention & Deletion
ceo86 retains your information only for as long as necessary. The data retention policy is described below:
Active Account Data
Your profile information, transaction history, and gaming records will be retained for as long as your account remains active.
Inactive or Closed Account Data
Even after an account is closed, financial transaction and identity verification data is retained for a defined period in accordance with legal requirements. Once that period expires, the data is securely deleted or anonymized.
Data Protection Methods
All stored data is protected through SSL (Secure Sockets Layer) encryption. Our servers follow strict security protocols and regular security audits are conducted.
7. Age Verification & Protection of Minors
ceo86 is strictly committed to protecting minors. Our platform is intended only for those aged 21 and above.
Parents are requested to monitor their children's internet usage. If you suspect that a minor has registered on our site, please contact us at [email protected].
8. Your Rights Regarding Your Data
As a member of ceo86, you have the following rights over your own information. Contact our support team to exercise these rights.
Right to Access
You may request at any time to know what information we have collected about you.
Right to Rectification
If your profile contains incorrect or incomplete information, you may request that it be corrected.
Right to Erasure
In certain circumstances, you may request the deletion of your personal data, subject to legal obligations.
Right to Data Portability
You may request your own data in a structured and readable format.
Right to Restrict Processing
In certain circumstances, you may object to or request a restriction on the processing of your data.
Right to Opt Out of Communications
If you do not wish to receive promotional emails or notifications, you may opt out at any time.
9. Data Security Measures
ceo86 uses industry-standard security technology to protect your information. Our security framework is described below:
Encryption Technology
All data transfers are secured through SSL/TLS encryption. The presence of "https" at the beginning of our website's URL confirms that your connection is secure.
Access Control
Only authorized personnel have access to your data, and only on a strict need-to-know basis. All staff are bound by confidentiality agreements.
Regular Security Reviews
Our systems undergo regular security audits and penetration testing. Any vulnerabilities identified are resolved immediately.
Response to Security Breaches
In the event of a security breach, we will notify affected users as quickly as possible in accordance with the law and take the necessary steps.
10. Policy Changes & Updates
ceo86 reserves the right to update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- A notice will be displayed at the top of the website.
- A summary of the changes will be sent by email to registered users.
- The "Last Updated" date at the top of this page will change.
Continued use of the platform after changes are made will be considered acceptance of the new policy. If you do not agree to the new policy, please close your account and contact us.
11. Contact Us
Have Questions About Privacy?
If you have any questions, concerns, or requests regarding your data or this privacy policy, please get in touch with us. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.